Sleep Product Care & Safety

This guide provides general care and safety principles for Zenvarela sleep accessories. Always follow the product label, packaging, and instructions supplied with the specific item; those instructions take priority.

Before first use

Inspect the product and all components. Do not use an item with torn fabric, exposed filling, damaged fasteners, loose parts, unusual odor, damaged wiring, or other signs of damage. Confirm the intended user, dimensions, materials, and setup requirements on the product page.

Cleaning and storage

Follow the stated care label. Do not assume every sleep accessory is machine washable or suitable for a dryer. Remove detachable electronic or rigid parts before cleaning only when instructions expressly permit. Allow items to dry completely before use or storage. Store clean and dry, away from flame, excessive heat, moisture, sharp objects, and direct sunlight.

Safe use

Keep packaging and small or detachable parts away from children and pets. Do not use cords, straps, masks, cushions, weighted items, or electrical products in a way that creates entanglement, suffocation, overheating, fall, or fire risk. Stop using a product if it causes pain, numbness, breathing difficulty, skin irritation, overheating, dizziness, or other discomfort.

Children and vulnerable users

Unless a product is expressly designed and labeled for a particular age group, it should not be used for infants or young children. People with medical conditions, restricted mobility, sensory limitations, pregnancy, implanted devices, circulation concerns, or respiratory issues should seek professional advice before using products that apply pressure, heat, weight, sound, light, or electrical stimulation.

No medical claims

Zenvarela sleep accessories are not intended to diagnose, treat, cure, or prevent disease and do not guarantee sleep duration or quality. Persistent sleep problems or symptoms require advice from an appropriately qualified health professional.

Support

For product-specific help, email service@zenvarela.com with the order number and item name. Operator: Chongqing Fengchuyu Information Technology Co., Ltd., No. 20-20, Gangcheng South Road, Tieshanping Subdistrict, Jiangbei District, Chongqing, China. Telephone: +86 15926325826.